Key Insights
The North American haircare market, valued at approximately $XX million in 2025, is projected to experience steady growth, driven by several key factors. Increased consumer awareness of hair health and styling trends, coupled with a rising disposable income, fuels demand for premium and specialized haircare products. The market is segmented by product type (shampoo, conditioner, hair loss treatments, styling products, colorants, etc.) and distribution channels (supermarkets, online retailers, specialty stores). The dominance of established players like L'Oréal, Procter & Gamble, and Unilever reflects the market's maturity, yet the presence of smaller, specialized brands highlights the growing appeal of niche products catering to specific hair types and concerns. The online retail channel is experiencing significant growth, driven by convenience and increased access to diverse product offerings. Consumer preferences are shifting towards natural, organic, and sustainable haircare options, presenting opportunities for brands emphasizing these attributes. Furthermore, innovative product formulations with advanced technologies, such as those addressing specific hair concerns like damage repair or scalp health, contribute to market expansion. The competitive landscape is characterized by both intense rivalry among major players and the emergence of innovative startups, leading to continuous product development and marketing strategies focused on attracting and retaining customers.
Looking forward, the North American haircare market is anticipated to maintain a moderate growth trajectory, with a Compound Annual Growth Rate (CAGR) of approximately 2.78% from 2025 to 2033. Factors such as fluctuating raw material costs, potential economic downturns, and evolving consumer preferences may present challenges. Nevertheless, the market's resilience is rooted in the inherent demand for haircare products, coupled with the continuous innovation in product development and marketing strategies targeting specific consumer needs. The focus on personalized haircare solutions and increased emphasis on sustainability are expected to further shape market dynamics in the coming years. Specific regional variations within North America (e.g., differences in consumer preferences between the US and Canada) will also influence market segmentation and growth patterns.

North America Haircare Market Report: 2019-2033
This comprehensive report provides a detailed analysis of the North America haircare market, offering invaluable insights for industry stakeholders. With a study period spanning 2019-2033, a base year of 2025, and a forecast period of 2025-2033, this report illuminates market trends, competitive dynamics, and future growth potential. The analysis covers key segments including shampoo, conditioner, hair loss treatments, styling products, and colorants, across various distribution channels. The market is valued at xx Million in 2025 and is projected to reach xx Million by 2033, exhibiting a CAGR of xx%.
North America Haircare Market Market Structure & Competitive Landscape
The North American haircare market is characterized by a moderately concentrated structure, with key players such as L'Oréal S.A., Procter & Gamble Company, Unilever PLC, Henkel AG & Co KGaA, and The Estée Lauder Companies Inc. holding significant market share. The Herfindahl-Hirschman Index (HHI) for this market is estimated to be xx, indicating a moderately concentrated market. However, the presence of numerous smaller players and the continuous emergence of niche brands contribute to competitive intensity.
Innovation Drivers: The market is driven by continuous innovation in product formulations, focusing on natural ingredients, specialized treatments (e.g., anti-dandruff, hair loss), and sustainable packaging. The "skinification" of haircare, focusing on scalp health, is a notable trend.
Regulatory Impacts: Regulations concerning ingredient safety and labeling significantly impact product development and marketing strategies. Stringent environmental regulations are also pushing companies towards sustainable practices.
Product Substitutes: The market faces competition from DIY haircare methods and alternative treatments, although the convenience and efficacy of professional products maintain their dominance.
End-User Segmentation: The market caters to diverse end-user segments based on age, gender, hair type, and lifestyle preferences, influencing product development and marketing approaches.
M&A Trends: The market has witnessed a moderate level of mergers and acquisitions (M&A) activity in recent years, with an estimated xx number of deals completed between 2019 and 2024, primarily focused on expanding product portfolios and market reach. This trend is expected to continue.
North America Haircare Market Market Trends & Opportunities
The North America haircare market is experiencing robust growth, driven by several key factors. Rising disposable incomes, increasing awareness of hair health and beauty, and the proliferation of online retail channels are major contributors to market expansion. The market size, valued at xx Million in 2025, is projected to reach xx Million by 2033, indicating a strong growth trajectory.
Technological advancements, such as the introduction of innovative formulations and smart dispensing systems, are transforming the haircare landscape. Consumer preferences are shifting towards natural and organic products, sustainable packaging, and personalized haircare solutions. The increasing adoption of online retail channels offers significant opportunities for growth, while the competitive landscape remains dynamic, with established players and emerging brands vying for market share. The market exhibits a high penetration rate, with nearly xx% of the population using haircare products regularly. The CAGR during the forecast period is estimated at xx%.

Dominant Markets & Segments in North America Haircare Market
The United States dominates the North American haircare market, driven by high consumer spending, a strong retail infrastructure, and a preference for diverse haircare products. Within the product type segment, shampoo holds the largest market share, followed by conditioners and hair styling products. Online retail channels are rapidly gaining traction, while supermarkets/hypermarkets remain a dominant distribution channel.
Key Growth Drivers:
- High disposable incomes in the US
- Strong retail infrastructure
- Preference for diverse haircare products
- Growing online retail penetration
- Increased awareness of hair health and beauty
Detailed Analysis of Market Dominance: The US market's dominance stems from its large and affluent population base, advanced retail infrastructure, and high consumer spending on personal care products. Online retail is rapidly expanding market access, enabling smaller brands to compete effectively with established players. The high penetration of supermarkets and hypermarkets provides wide product availability.
North America Haircare Market Product Analysis
Recent years have seen significant innovation in haircare product formulations, with a focus on natural and organic ingredients, specialized treatments targeting specific hair concerns (hair loss, dandruff), and sustainable packaging options. Technological advancements in formulation chemistry and delivery systems are continuously improving product efficacy and consumer experience. Products demonstrating proven efficacy, appealing textures, and environmentally friendly attributes enjoy a stronger market fit.
Key Drivers, Barriers & Challenges in North America Haircare Market
Key Drivers:
Rising disposable incomes, increasing consumer awareness of hair health and beauty, and the expanding online retail sector are key drivers propelling market growth. The "skinification" trend, focusing on scalp health, adds another layer of growth. Technological advancements in formulations and delivery systems also contribute to market expansion.
Key Challenges and Restraints:
Fluctuations in raw material prices and supply chain disruptions pose challenges to manufacturers. Stringent regulatory requirements regarding ingredient safety and labeling increase production costs and complexity. Intense competition from established and emerging players, both domestically and internationally, necessitates continuous innovation and effective marketing strategies. The estimated impact of these challenges on the market is a reduction in annual growth by approximately xx%.
Growth Drivers in the North America Haircare Market Market
The market's growth is fueled by a combination of factors including increased consumer spending on personal care, the rising popularity of natural and organic products, and the expansion of e-commerce. Technological advancements in formulation and packaging further enhance the appeal of these products. Government regulations promoting sustainable practices also encourage the use of eco-friendly alternatives.
Challenges Impacting North America Haircare Market Growth
Significant challenges include maintaining consistent supply chains, meeting stringent regulatory requirements, and facing intense competition. Price fluctuations in raw materials and difficulties securing sustainable sourcing also pose hurdles.
Key Players Shaping the North America Haircare Market Market
- Henkel AG & Co KGaA
- The Estée Lauder Companies Inc
- Shiseido Company Limited
- Unilever PLC
- L'Oréal S.A
- Natura & Co
- John Paul Mitchell Systems
- Procter & Gamble Company
- Kao Corporation
- Alticor (Amway Corporation)
Significant North America Haircare Market Industry Milestones
- August 2021: Garnier (L'Oréal) launched Whole Blends Shampoo Bars in the US, highlighting a commitment to sustainability with plant-based ingredients and reduced plastic packaging. This move reflects the growing consumer demand for eco-friendly products.
- September 2022: Estée Lauder's The Ordinary introduced a haircare line emphasizing "skinification," focusing on scalp health with products containing ingredients like sulfate cleanser and behentrimonium chloride conditioner. This reflects a trend toward treating hair and scalp holistically.
- December 2022: P&G's Ouai launched an anti-dandruff shampoo containing 2% salicylic acid, demonstrating an effort to address specific hair concerns with FDA-approved ingredients. This launch highlights the focus on specialized treatments within the market.
Future Outlook for North America Haircare Market Market
The North America haircare market is poised for continued growth, driven by increasing consumer awareness of hair health, innovative product development, and the expanding e-commerce sector. The market's evolution toward personalization, sustainability, and effective targeted treatments offers significant opportunities for both established and emerging players. Strategic partnerships, expansion into niche segments, and the adoption of digital marketing strategies will be critical for achieving success in this dynamic market.
North America Haircare Market Segmentation
-
1. Product Type
- 1.1. Shampoo
- 1.2. Conditioner
- 1.3. Hair Loss Treatment Products
- 1.4. Hair Styling Products
- 1.5. Perms and Relaxants
- 1.6. Hair Colorants
- 1.7. Other Product Types
-
2. Distribution channel
- 2.1. Supermarkets/Hypermarkets
- 2.2. Convenience Stores
- 2.3. Specialty Stores
- 2.4. Pharmacies/Drug Stores
- 2.5. Online Retail Stores
- 2.6. Other Distribution Channels
-
3. Geography
- 3.1. United States
- 3.2. Canada
- 3.3. Mexico
- 3.4. Rest of North America
North America Haircare Market Segmentation By Geography
- 1. United States
- 2. Canada
- 3. Mexico
- 4. Rest of North America

North America Haircare Market REPORT HIGHLIGHTS
Aspects | Details |
---|---|
Study Period | 2019-2033 |
Base Year | 2024 |
Estimated Year | 2025 |
Forecast Period | 2025-2033 |
Historical Period | 2019-2024 |
Growth Rate | CAGR of 2.78% from 2019-2033 |
Segmentation |
|
Table of Contents
- 1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
- 2. Executive Summary
- 2.1. Introduction
- 3. Market Dynamics
- 3.1. Introduction
- 3.2. Market Drivers
- 3.2.1. Growing Influence of Social Media and Impact of Digital Technology; Rising Demand for Natural and Organic Skincare Products
- 3.3. Market Restrains
- 3.3.1. Enhanced Presence of Counterfeit Skin Care Products
- 3.4. Market Trends
- 3.4.1. Growing Influence of Social Media and Impact of Digital Technology on the Market
- 4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
- 5. North America Haircare Market Analysis, Insights and Forecast, 2019-2031
- 5.1. Market Analysis, Insights and Forecast - by Product Type
- 5.1.1. Shampoo
- 5.1.2. Conditioner
- 5.1.3. Hair Loss Treatment Products
- 5.1.4. Hair Styling Products
- 5.1.5. Perms and Relaxants
- 5.1.6. Hair Colorants
- 5.1.7. Other Product Types
- 5.2. Market Analysis, Insights and Forecast - by Distribution channel
- 5.2.1. Supermarkets/Hypermarkets
- 5.2.2. Convenience Stores
- 5.2.3. Specialty Stores
- 5.2.4. Pharmacies/Drug Stores
- 5.2.5. Online Retail Stores
- 5.2.6. Other Distribution Channels
- 5.3. Market Analysis, Insights and Forecast - by Geography
- 5.3.1. United States
- 5.3.2. Canada
- 5.3.3. Mexico
- 5.3.4. Rest of North America
- 5.4. Market Analysis, Insights and Forecast - by Region
- 5.4.1. United States
- 5.4.2. Canada
- 5.4.3. Mexico
- 5.4.4. Rest of North America
- 5.1. Market Analysis, Insights and Forecast - by Product Type
- 6. United States North America Haircare Market Analysis, Insights and Forecast, 2019-2031
- 6.1. Market Analysis, Insights and Forecast - by Product Type
- 6.1.1. Shampoo
- 6.1.2. Conditioner
- 6.1.3. Hair Loss Treatment Products
- 6.1.4. Hair Styling Products
- 6.1.5. Perms and Relaxants
- 6.1.6. Hair Colorants
- 6.1.7. Other Product Types
- 6.2. Market Analysis, Insights and Forecast - by Distribution channel
- 6.2.1. Supermarkets/Hypermarkets
- 6.2.2. Convenience Stores
- 6.2.3. Specialty Stores
- 6.2.4. Pharmacies/Drug Stores
- 6.2.5. Online Retail Stores
- 6.2.6. Other Distribution Channels
- 6.3. Market Analysis, Insights and Forecast - by Geography
- 6.3.1. United States
- 6.3.2. Canada
- 6.3.3. Mexico
- 6.3.4. Rest of North America
- 6.1. Market Analysis, Insights and Forecast - by Product Type
- 7. Canada North America Haircare Market Analysis, Insights and Forecast, 2019-2031
- 7.1. Market Analysis, Insights and Forecast - by Product Type
- 7.1.1. Shampoo
- 7.1.2. Conditioner
- 7.1.3. Hair Loss Treatment Products
- 7.1.4. Hair Styling Products
- 7.1.5. Perms and Relaxants
- 7.1.6. Hair Colorants
- 7.1.7. Other Product Types
- 7.2. Market Analysis, Insights and Forecast - by Distribution channel
- 7.2.1. Supermarkets/Hypermarkets
- 7.2.2. Convenience Stores
- 7.2.3. Specialty Stores
- 7.2.4. Pharmacies/Drug Stores
- 7.2.5. Online Retail Stores
- 7.2.6. Other Distribution Channels
- 7.3. Market Analysis, Insights and Forecast - by Geography
- 7.3.1. United States
- 7.3.2. Canada
- 7.3.3. Mexico
- 7.3.4. Rest of North America
- 7.1. Market Analysis, Insights and Forecast - by Product Type
- 8. Mexico North America Haircare Market Analysis, Insights and Forecast, 2019-2031
- 8.1. Market Analysis, Insights and Forecast - by Product Type
- 8.1.1. Shampoo
- 8.1.2. Conditioner
- 8.1.3. Hair Loss Treatment Products
- 8.1.4. Hair Styling Products
- 8.1.5. Perms and Relaxants
- 8.1.6. Hair Colorants
- 8.1.7. Other Product Types
- 8.2. Market Analysis, Insights and Forecast - by Distribution channel
- 8.2.1. Supermarkets/Hypermarkets
- 8.2.2. Convenience Stores
- 8.2.3. Specialty Stores
- 8.2.4. Pharmacies/Drug Stores
- 8.2.5. Online Retail Stores
- 8.2.6. Other Distribution Channels
- 8.3. Market Analysis, Insights and Forecast - by Geography
- 8.3.1. United States
- 8.3.2. Canada
- 8.3.3. Mexico
- 8.3.4. Rest of North America
- 8.1. Market Analysis, Insights and Forecast - by Product Type
- 9. Rest of North America North America Haircare Market Analysis, Insights and Forecast, 2019-2031
- 9.1. Market Analysis, Insights and Forecast - by Product Type
- 9.1.1. Shampoo
- 9.1.2. Conditioner
- 9.1.3. Hair Loss Treatment Products
- 9.1.4. Hair Styling Products
- 9.1.5. Perms and Relaxants
- 9.1.6. Hair Colorants
- 9.1.7. Other Product Types
- 9.2. Market Analysis, Insights and Forecast - by Distribution channel
- 9.2.1. Supermarkets/Hypermarkets
- 9.2.2. Convenience Stores
- 9.2.3. Specialty Stores
- 9.2.4. Pharmacies/Drug Stores
- 9.2.5. Online Retail Stores
- 9.2.6. Other Distribution Channels
- 9.3. Market Analysis, Insights and Forecast - by Geography
- 9.3.1. United States
- 9.3.2. Canada
- 9.3.3. Mexico
- 9.3.4. Rest of North America
- 9.1. Market Analysis, Insights and Forecast - by Product Type
- 10. United States North America Haircare Market Analysis, Insights and Forecast, 2019-2031
- 11. Canada North America Haircare Market Analysis, Insights and Forecast, 2019-2031
- 12. Mexico North America Haircare Market Analysis, Insights and Forecast, 2019-2031
- 13. Rest of North America North America Haircare Market Analysis, Insights and Forecast, 2019-2031
- 14. Competitive Analysis
- 14.1. Market Share Analysis 2024
- 14.2. Company Profiles
- 14.2.1 Henkel AG & Co KGaA
- 14.2.1.1. Overview
- 14.2.1.2. Products
- 14.2.1.3. SWOT Analysis
- 14.2.1.4. Recent Developments
- 14.2.1.5. Financials (Based on Availability)
- 14.2.2 The Estee Lauder Companies Inc
- 14.2.2.1. Overview
- 14.2.2.2. Products
- 14.2.2.3. SWOT Analysis
- 14.2.2.4. Recent Developments
- 14.2.2.5. Financials (Based on Availability)
- 14.2.3 Shiseido Company Limited
- 14.2.3.1. Overview
- 14.2.3.2. Products
- 14.2.3.3. SWOT Analysis
- 14.2.3.4. Recent Developments
- 14.2.3.5. Financials (Based on Availability)
- 14.2.4 Unilever PLC
- 14.2.4.1. Overview
- 14.2.4.2. Products
- 14.2.4.3. SWOT Analysis
- 14.2.4.4. Recent Developments
- 14.2.4.5. Financials (Based on Availability)
- 14.2.5 L'Oreal S A
- 14.2.5.1. Overview
- 14.2.5.2. Products
- 14.2.5.3. SWOT Analysis
- 14.2.5.4. Recent Developments
- 14.2.5.5. Financials (Based on Availability)
- 14.2.6 Natura & Co
- 14.2.6.1. Overview
- 14.2.6.2. Products
- 14.2.6.3. SWOT Analysis
- 14.2.6.4. Recent Developments
- 14.2.6.5. Financials (Based on Availability)
- 14.2.7 John Paul Mitchell Systems
- 14.2.7.1. Overview
- 14.2.7.2. Products
- 14.2.7.3. SWOT Analysis
- 14.2.7.4. Recent Developments
- 14.2.7.5. Financials (Based on Availability)
- 14.2.8 Procter & Gamble Company
- 14.2.8.1. Overview
- 14.2.8.2. Products
- 14.2.8.3. SWOT Analysis
- 14.2.8.4. Recent Developments
- 14.2.8.5. Financials (Based on Availability)
- 14.2.9 Kao Corporation
- 14.2.9.1. Overview
- 14.2.9.2. Products
- 14.2.9.3. SWOT Analysis
- 14.2.9.4. Recent Developments
- 14.2.9.5. Financials (Based on Availability)
- 14.2.10 Alticor (Amway Corporation)*List Not Exhaustive
- 14.2.10.1. Overview
- 14.2.10.2. Products
- 14.2.10.3. SWOT Analysis
- 14.2.10.4. Recent Developments
- 14.2.10.5. Financials (Based on Availability)
- 14.2.1 Henkel AG & Co KGaA
List of Figures
- Figure 1: North America Haircare Market Revenue Breakdown (Million, %) by Product 2024 & 2032
- Figure 2: North America Haircare Market Share (%) by Company 2024
List of Tables
- Table 1: North America Haircare Market Revenue Million Forecast, by Region 2019 & 2032
- Table 2: North America Haircare Market Revenue Million Forecast, by Product Type 2019 & 2032
- Table 3: North America Haircare Market Revenue Million Forecast, by Distribution channel 2019 & 2032
- Table 4: North America Haircare Market Revenue Million Forecast, by Geography 2019 & 2032
- Table 5: North America Haircare Market Revenue Million Forecast, by Region 2019 & 2032
- Table 6: North America Haircare Market Revenue Million Forecast, by Country 2019 & 2032
- Table 7: United States North America Haircare Market Revenue (Million) Forecast, by Application 2019 & 2032
- Table 8: Canada North America Haircare Market Revenue (Million) Forecast, by Application 2019 & 2032
- Table 9: Mexico North America Haircare Market Revenue (Million) Forecast, by Application 2019 & 2032
- Table 10: Rest of North America North America Haircare Market Revenue (Million) Forecast, by Application 2019 & 2032
- Table 11: North America Haircare Market Revenue Million Forecast, by Product Type 2019 & 2032
- Table 12: North America Haircare Market Revenue Million Forecast, by Distribution channel 2019 & 2032
- Table 13: North America Haircare Market Revenue Million Forecast, by Geography 2019 & 2032
- Table 14: North America Haircare Market Revenue Million Forecast, by Country 2019 & 2032
- Table 15: North America Haircare Market Revenue Million Forecast, by Product Type 2019 & 2032
- Table 16: North America Haircare Market Revenue Million Forecast, by Distribution channel 2019 & 2032
- Table 17: North America Haircare Market Revenue Million Forecast, by Geography 2019 & 2032
- Table 18: North America Haircare Market Revenue Million Forecast, by Country 2019 & 2032
- Table 19: North America Haircare Market Revenue Million Forecast, by Product Type 2019 & 2032
- Table 20: North America Haircare Market Revenue Million Forecast, by Distribution channel 2019 & 2032
- Table 21: North America Haircare Market Revenue Million Forecast, by Geography 2019 & 2032
- Table 22: North America Haircare Market Revenue Million Forecast, by Country 2019 & 2032
- Table 23: North America Haircare Market Revenue Million Forecast, by Product Type 2019 & 2032
- Table 24: North America Haircare Market Revenue Million Forecast, by Distribution channel 2019 & 2032
- Table 25: North America Haircare Market Revenue Million Forecast, by Geography 2019 & 2032
- Table 26: North America Haircare Market Revenue Million Forecast, by Country 2019 & 2032
Frequently Asked Questions
1. What is the projected Compound Annual Growth Rate (CAGR) of the North America Haircare Market?
The projected CAGR is approximately 2.78%.
2. Which companies are prominent players in the North America Haircare Market?
Key companies in the market include Henkel AG & Co KGaA, The Estee Lauder Companies Inc, Shiseido Company Limited, Unilever PLC, L'Oreal S A, Natura & Co, John Paul Mitchell Systems, Procter & Gamble Company, Kao Corporation, Alticor (Amway Corporation)*List Not Exhaustive.
3. What are the main segments of the North America Haircare Market?
The market segments include Product Type, Distribution channel, Geography.
4. Can you provide details about the market size?
The market size is estimated to be USD XX Million as of 2022.
5. What are some drivers contributing to market growth?
Growing Influence of Social Media and Impact of Digital Technology; Rising Demand for Natural and Organic Skincare Products.
6. What are the notable trends driving market growth?
Growing Influence of Social Media and Impact of Digital Technology on the Market.
7. Are there any restraints impacting market growth?
Enhanced Presence of Counterfeit Skin Care Products.
8. Can you provide examples of recent developments in the market?
Dec 2022: P&G's Ouai improved its anti-dandruff shampoo category with the new launch, Ouai's Anti-Dandruff Shampoo, which contains an FDA-approved ingredient such as 2% salicylic acid formulated to relieve dandruff symptoms and break down dandruff-causing bacteria to soothe the scalp. It debuted on the Sephora App and will appear on Sephora's and Ouai's websites.
9. What pricing options are available for accessing the report?
Pricing options include single-user, multi-user, and enterprise licenses priced at USD 4750, USD 4950, and USD 6800 respectively.
10. Is the market size provided in terms of value or volume?
The market size is provided in terms of value, measured in Million.
11. Are there any specific market keywords associated with the report?
Yes, the market keyword associated with the report is "North America Haircare Market," which aids in identifying and referencing the specific market segment covered.
12. How do I determine which pricing option suits my needs best?
The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.
13. Are there any additional resources or data provided in the North America Haircare Market report?
While the report offers comprehensive insights, it's advisable to review the specific contents or supplementary materials provided to ascertain if additional resources or data are available.
14. How can I stay updated on further developments or reports in the North America Haircare Market?
To stay informed about further developments, trends, and reports in the North America Haircare Market, consider subscribing to industry newsletters, following relevant companies and organizations, or regularly checking reputable industry news sources and publications.
Methodology
Step 1 - Identification of Relevant Samples Size from Population Database



Step 2 - Approaches for Defining Global Market Size (Value, Volume* & Price*)

Note*: In applicable scenarios
Step 3 - Data Sources
Primary Research
- Web Analytics
- Survey Reports
- Research Institute
- Latest Research Reports
- Opinion Leaders
Secondary Research
- Annual Reports
- White Paper
- Latest Press Release
- Industry Association
- Paid Database
- Investor Presentations

Step 4 - Data Triangulation
Involves using different sources of information in order to increase the validity of a study
These sources are likely to be stakeholders in a program - participants, other researchers, program staff, other community members, and so on.
Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market.
During the analysis stage, feedback from the stakeholder groups would be compared to determine areas of agreement as well as areas of divergence