Key Insights
The US healthcare business process outsourcing (BPO) industry, valued at $133 million in 2025, is experiencing robust growth, projected to expand at a compound annual growth rate (CAGR) of 8.11% from 2025 to 2033. This expansion is driven by several key factors. Firstly, the increasing complexity of healthcare regulations and administrative tasks necessitates outsourcing to specialized BPO providers. Hospitals and healthcare systems are increasingly focusing on core clinical operations, leading them to offload non-core functions like revenue cycle management, patient enrollment, and claims processing to BPOs. Secondly, the rising adoption of advanced technologies like artificial intelligence (AI) and machine learning (ML) within healthcare BPO services enhances efficiency and cost-effectiveness, attracting further investment. The industry's segmentation, encompassing provider, pharmaceutical, and payer services, allows for targeted solutions meeting the specific needs of each stakeholder. Major players like Accenture, Cognizant, and UnitedHealth Group are strategically positioning themselves to capture market share, leveraging their established expertise and extensive service portfolios. Geographic concentration is primarily within the United States, with regional variations likely reflecting differing healthcare infrastructure and payer landscape across the Northeast, Southeast, Midwest, Southwest, and West regions.
However, despite promising growth, the market faces some constraints. The inherent sensitivity of patient data necessitates stringent security measures, increasing operational costs and requiring substantial investments in data protection technology. Competition amongst established players and emerging BPO providers is intensifying, potentially impacting profit margins. Additionally, maintaining a skilled workforce capable of handling the intricacies of healthcare administration and navigating evolving regulations presents a continuous challenge. Addressing these challenges through strategic partnerships, continuous technological innovation, and proactive talent management initiatives will be crucial for sustainable growth within the US healthcare BPO sector. The long-term outlook, however, remains positive given the sustained growth in healthcare spending and the ongoing need for operational efficiency improvements within the sector.
US Healthcare BPO Industry Market Report: 2019-2033
This comprehensive report provides a deep dive into the dynamic US Healthcare BPO industry, analyzing market trends, competitive landscapes, and future growth projections from 2019 to 2033. With a focus on key segments, leading players, and significant industry milestones, this report is an indispensable resource for investors, industry professionals, and strategic decision-makers. The report leverages extensive market research and data analysis to offer valuable insights into this rapidly evolving sector, including detailed market sizing, CAGR projections, and key performance indicators. The study period covers 2019-2033, with 2025 as the base and estimated year.
US Healthcare BPO Industry Market Structure & Competitive Landscape
The US Healthcare BPO market exhibits a moderately concentrated structure, with a few large players commanding significant market share. Concentration ratios, while varying across segments, point towards an oligopolistic environment. The industry is characterized by ongoing innovation, driven by advancements in technology like AI and cloud computing, which improve efficiency and cost-effectiveness for BPO providers. Regulatory changes, particularly HIPAA compliance, heavily influence market dynamics, creating both challenges and opportunities for players adept at navigating the complex regulatory landscape. Product substitution is limited, as specialized healthcare expertise is crucial. The market is segmented by service type (Provider, Payer, Pharmaceutical) and by the specific services offered. Mergers and acquisitions (M&A) are frequent, with larger players actively seeking to consolidate market share and expand their service offerings. The annual M&A volume during the historical period (2019-2024) averaged approximately xx Million deals, with an increase projected for the forecast period (2025-2033). Key players include Accenture PLC, Cognizant, UnitedHealth Group Incorporated, GeBBs Healthcare Solutions, IBM Corporation, Sutherland Healthcare Solutions, Parexel International, IQVIA, Capgemini, and Genpact Limited. However, this list is not exhaustive, and numerous smaller, specialized firms also contribute to the market.
- Market Concentration: Moderately concentrated, with an estimated xx% market share held by the top 5 players in 2025.
- Innovation Drivers: AI, Cloud Computing, Machine Learning, Data Analytics.
- Regulatory Impacts: HIPAA compliance, data privacy regulations.
- Product Substitutes: Limited due to specialized expertise requirements.
- End-User Segmentation: Provider, Payer, Pharmaceutical organizations.
- M&A Trends: Increasing consolidation, with an estimated xx Million transactions projected annually during 2025-2033.
US Healthcare BPO Industry Market Trends & Opportunities
The US Healthcare BPO market is experiencing robust growth, projected to reach xx Million by 2033. This growth is fueled by several key trends, including the increasing adoption of digital technologies across healthcare organizations, evolving consumer preferences for convenient and personalized healthcare services, and the escalating demand for efficient and cost-effective operational management. The market’s Compound Annual Growth Rate (CAGR) during the forecast period (2025-2033) is estimated at xx%. Market penetration rates are particularly high in revenue cycle management and claims processing but show significant growth potential in areas such as patient engagement and data analytics. The competitive landscape is highly dynamic, with existing players investing in technological advancements and new entrants seeking to capitalize on market opportunities. The growing prevalence of chronic diseases and the aging population contribute to the demand for improved healthcare services and management. This results in increased outsourcing of various healthcare functions to specialized BPO companies.
Dominant Markets & Segments in US Healthcare BPO Industry
Revenue Cycle Management (RCM) within the Provider Services segment currently dominates the US Healthcare BPO market. Its high market share is driven by the increasing complexity of healthcare billing and reimbursement processes, coupled with the need for improved operational efficiency and cost reduction for healthcare providers. Claims Management within the Payer Services segment also holds a significant market share due to the large volume of claims processed daily by payers and the demand for accuracy and speed.
- Key Growth Drivers for RCM: Demand for improved financial performance, automation of billing processes, and reduction in administrative overhead.
- Key Growth Drivers for Claims Management: Increasing claim volumes, stringent regulatory compliance, and pressure to improve efficiency and cost-effectiveness.
- Other Significant Segments: Patient care services, pharmaceutical services (particularly non-clinical services), and provider management are also growing segments exhibiting strong growth potential.
The growth potential of other segments, such as patient enrollment and strategic planning, is also substantial, particularly as healthcare providers prioritize improved patient experience and long-term operational strategy.
US Healthcare BPO Industry Product Analysis
The US Healthcare BPO industry is characterized by a continuous evolution of product offerings driven by technological advancements. This includes the application of AI for automated claims processing, machine learning algorithms for fraud detection, and cloud-based solutions for enhanced data security and accessibility. These innovations enable BPO providers to offer more comprehensive and efficient services, leading to improved operational efficiencies, reduced costs, and enhanced patient experiences for healthcare organizations. The market fit for these innovative products is strong, with healthcare providers actively seeking solutions that can improve their operational effectiveness while maintaining compliance with industry regulations.
Key Drivers, Barriers & Challenges in US Healthcare BPO Industry
Key Drivers:
- Technological advancements: AI, machine learning, and cloud computing are driving efficiency and cost savings.
- Economic factors: Increasing healthcare costs and the need for cost-containment strategies fuel outsourcing.
- Regulatory changes: The need to comply with HIPAA and other regulations necessitates outsourcing of specialized functions.
Key Challenges:
- Data security and privacy: Maintaining HIPAA compliance and protecting sensitive patient data presents a significant challenge.
- Regulatory hurdles: Navigating complex regulations and compliance requirements creates operational complexities.
- Competitive pressures: Intense competition requires continuous innovation and efficient service delivery. The market share of the top five players is expected to decline by approximately xx% by 2033 due to increased competition.
Growth Drivers in the US Healthcare BPO Industry Market
The US Healthcare BPO market's growth is primarily driven by the increasing adoption of advanced technologies, the rising need for cost-effective healthcare solutions, and the stringent regulatory environment demanding specialized expertise. The aging population, along with the increasing prevalence of chronic diseases, further fuels the demand for efficient healthcare service management.
Challenges Impacting US Healthcare BPO Industry Growth
Challenges include maintaining data security and privacy compliance (HIPAA), navigating complex and evolving regulations, managing supply chain disruptions impacting service delivery, and facing strong competition, including price pressures.
Key Players Shaping the US Healthcare BPO Industry Market
- Accenture PLC
- Cognizant
- UnitedHealth Group Incorporated
- GeBBs Healthcare Solutions
- IBM Corporation
- Sutherland Healthcare Solutions
- Parexel International
- IQVIA
- Capgemini
- Genpact Limited
Significant US Healthcare BPO Industry Milestones
- May 2023: Atento recognized as a leader in Frost Radar for Customer Experience and Outsourcing services in Latin America. This highlights the growing importance of customer experience in the BPO sector and the expansion of leading firms into international markets.
- March 2022: CPSI's acquisition of Healthcare Resource Group Inc. signifies increased consolidation in the RCM segment and a focus on providing comprehensive revenue cycle solutions.
Future Outlook for US Healthcare BPO Industry Market
The US Healthcare BPO market is poised for continued growth, driven by technological advancements, evolving consumer preferences, and regulatory mandates. Strategic opportunities lie in specializing in niche services, leveraging AI and automation, and focusing on data security and compliance. The market's potential is significant, with substantial growth anticipated across various segments.
US Healthcare BPO Industry Segmentation
-
1. Payer Service
- 1.1. Human Resource Management
- 1.2. Claims Management
- 1.3. Customer Relationship Management (CRM)
- 1.4. Operational/Administrative Management
- 1.5. Care Management
- 1.6. Provider Management
- 1.7. Other Payer Services
-
2. Pharmaceutical Service
- 2.1. Research and Development
- 2.2. Manufacturing
-
2.3. Non-clinical Services
- 2.3.1. Supply Chain Management and Logistics
- 2.3.2. Sales and Marketing Services
- 2.3.3. Other Non-clinical Services
US Healthcare BPO Industry Segmentation By Geography
-
1. North America
- 1.1. United States
- 1.2. Canada
- 1.3. Mexico
-
2. South America
- 2.1. Brazil
- 2.2. Argentina
- 2.3. Rest of South America
-
3. Europe
- 3.1. United Kingdom
- 3.2. Germany
- 3.3. France
- 3.4. Italy
- 3.5. Spain
- 3.6. Russia
- 3.7. Benelux
- 3.8. Nordics
- 3.9. Rest of Europe
-
4. Middle East & Africa
- 4.1. Turkey
- 4.2. Israel
- 4.3. GCC
- 4.4. North Africa
- 4.5. South Africa
- 4.6. Rest of Middle East & Africa
-
5. Asia Pacific
- 5.1. China
- 5.2. India
- 5.3. Japan
- 5.4. South Korea
- 5.5. ASEAN
- 5.6. Oceania
- 5.7. Rest of Asia Pacific
US Healthcare BPO Industry REPORT HIGHLIGHTS
| Aspects | Details |
|---|---|
| Study Period | 2019-2033 |
| Base Year | 2024 |
| Estimated Year | 2025 |
| Forecast Period | 2025-2033 |
| Historical Period | 2019-2024 |
| Growth Rate | CAGR of 8.11% from 2019-2033 |
| Segmentation |
|
Table of Contents
- 1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
- 2. Executive Summary
- 2.1. Introduction
- 3. Market Dynamics
- 3.1. Introduction
- 3.2. Market Drivers
- 3.2.1. Rapid Increase in Clinical Process Outsourcing (CPO); Increasing R&D in the Healthcare Industry
- 3.3. Market Restrains
- 3.3.1. Data Integrity and Confidentiality
- 3.4. Market Trends
- 3.4.1. Claims Management is Expected to Grow with High CAGR in the Forecast Period
- 4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
- 5. Global US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 5.1. Market Analysis, Insights and Forecast - by Payer Service
- 5.1.1. Human Resource Management
- 5.1.2. Claims Management
- 5.1.3. Customer Relationship Management (CRM)
- 5.1.4. Operational/Administrative Management
- 5.1.5. Care Management
- 5.1.6. Provider Management
- 5.1.7. Other Payer Services
- 5.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 5.2.1. Research and Development
- 5.2.2. Manufacturing
- 5.2.3. Non-clinical Services
- 5.2.3.1. Supply Chain Management and Logistics
- 5.2.3.2. Sales and Marketing Services
- 5.2.3.3. Other Non-clinical Services
- 5.3. Market Analysis, Insights and Forecast - by Region
- 5.3.1. North America
- 5.3.2. South America
- 5.3.3. Europe
- 5.3.4. Middle East & Africa
- 5.3.5. Asia Pacific
- 5.1. Market Analysis, Insights and Forecast - by Payer Service
- 6. North America US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 6.1. Market Analysis, Insights and Forecast - by Payer Service
- 6.1.1. Human Resource Management
- 6.1.2. Claims Management
- 6.1.3. Customer Relationship Management (CRM)
- 6.1.4. Operational/Administrative Management
- 6.1.5. Care Management
- 6.1.6. Provider Management
- 6.1.7. Other Payer Services
- 6.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 6.2.1. Research and Development
- 6.2.2. Manufacturing
- 6.2.3. Non-clinical Services
- 6.2.3.1. Supply Chain Management and Logistics
- 6.2.3.2. Sales and Marketing Services
- 6.2.3.3. Other Non-clinical Services
- 6.1. Market Analysis, Insights and Forecast - by Payer Service
- 7. South America US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 7.1. Market Analysis, Insights and Forecast - by Payer Service
- 7.1.1. Human Resource Management
- 7.1.2. Claims Management
- 7.1.3. Customer Relationship Management (CRM)
- 7.1.4. Operational/Administrative Management
- 7.1.5. Care Management
- 7.1.6. Provider Management
- 7.1.7. Other Payer Services
- 7.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 7.2.1. Research and Development
- 7.2.2. Manufacturing
- 7.2.3. Non-clinical Services
- 7.2.3.1. Supply Chain Management and Logistics
- 7.2.3.2. Sales and Marketing Services
- 7.2.3.3. Other Non-clinical Services
- 7.1. Market Analysis, Insights and Forecast - by Payer Service
- 8. Europe US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 8.1. Market Analysis, Insights and Forecast - by Payer Service
- 8.1.1. Human Resource Management
- 8.1.2. Claims Management
- 8.1.3. Customer Relationship Management (CRM)
- 8.1.4. Operational/Administrative Management
- 8.1.5. Care Management
- 8.1.6. Provider Management
- 8.1.7. Other Payer Services
- 8.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 8.2.1. Research and Development
- 8.2.2. Manufacturing
- 8.2.3. Non-clinical Services
- 8.2.3.1. Supply Chain Management and Logistics
- 8.2.3.2. Sales and Marketing Services
- 8.2.3.3. Other Non-clinical Services
- 8.1. Market Analysis, Insights and Forecast - by Payer Service
- 9. Middle East & Africa US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 9.1. Market Analysis, Insights and Forecast - by Payer Service
- 9.1.1. Human Resource Management
- 9.1.2. Claims Management
- 9.1.3. Customer Relationship Management (CRM)
- 9.1.4. Operational/Administrative Management
- 9.1.5. Care Management
- 9.1.6. Provider Management
- 9.1.7. Other Payer Services
- 9.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 9.2.1. Research and Development
- 9.2.2. Manufacturing
- 9.2.3. Non-clinical Services
- 9.2.3.1. Supply Chain Management and Logistics
- 9.2.3.2. Sales and Marketing Services
- 9.2.3.3. Other Non-clinical Services
- 9.1. Market Analysis, Insights and Forecast - by Payer Service
- 10. Asia Pacific US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 10.1. Market Analysis, Insights and Forecast - by Payer Service
- 10.1.1. Human Resource Management
- 10.1.2. Claims Management
- 10.1.3. Customer Relationship Management (CRM)
- 10.1.4. Operational/Administrative Management
- 10.1.5. Care Management
- 10.1.6. Provider Management
- 10.1.7. Other Payer Services
- 10.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 10.2.1. Research and Development
- 10.2.2. Manufacturing
- 10.2.3. Non-clinical Services
- 10.2.3.1. Supply Chain Management and Logistics
- 10.2.3.2. Sales and Marketing Services
- 10.2.3.3. Other Non-clinical Services
- 10.1. Market Analysis, Insights and Forecast - by Payer Service
- 11. Northeast US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 12. Southeast US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 13. Midwest US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 14. Southwest US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 15. West US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 16. Competitive Analysis
- 16.1. Global Market Share Analysis 2024
- 16.2. Company Profiles
- 16.2.1 Accenture PLC
- 16.2.1.1. Overview
- 16.2.1.2. Products
- 16.2.1.3. SWOT Analysis
- 16.2.1.4. Recent Developments
- 16.2.1.5. Financials (Based on Availability)
- 16.2.2 Cognizant
- 16.2.2.1. Overview
- 16.2.2.2. Products
- 16.2.2.3. SWOT Analysis
- 16.2.2.4. Recent Developments
- 16.2.2.5. Financials (Based on Availability)
- 16.2.3 UnitedHealth Group Incorporated*List Not Exhaustive
- 16.2.3.1. Overview
- 16.2.3.2. Products
- 16.2.3.3. SWOT Analysis
- 16.2.3.4. Recent Developments
- 16.2.3.5. Financials (Based on Availability)
- 16.2.4 GeBBs Healthcare Solutions
- 16.2.4.1. Overview
- 16.2.4.2. Products
- 16.2.4.3. SWOT Analysis
- 16.2.4.4. Recent Developments
- 16.2.4.5. Financials (Based on Availability)
- 16.2.5 IBM Corporation
- 16.2.5.1. Overview
- 16.2.5.2. Products
- 16.2.5.3. SWOT Analysis
- 16.2.5.4. Recent Developments
- 16.2.5.5. Financials (Based on Availability)
- 16.2.6 Sutherland Healthcare Solutions
- 16.2.6.1. Overview
- 16.2.6.2. Products
- 16.2.6.3. SWOT Analysis
- 16.2.6.4. Recent Developments
- 16.2.6.5. Financials (Based on Availability)
- 16.2.7 Parexel International
- 16.2.7.1. Overview
- 16.2.7.2. Products
- 16.2.7.3. SWOT Analysis
- 16.2.7.4. Recent Developments
- 16.2.7.5. Financials (Based on Availability)
- 16.2.8 IQVIA
- 16.2.8.1. Overview
- 16.2.8.2. Products
- 16.2.8.3. SWOT Analysis
- 16.2.8.4. Recent Developments
- 16.2.8.5. Financials (Based on Availability)
- 16.2.9 Capgemini
- 16.2.9.1. Overview
- 16.2.9.2. Products
- 16.2.9.3. SWOT Analysis
- 16.2.9.4. Recent Developments
- 16.2.9.5. Financials (Based on Availability)
- 16.2.10 Genpact Limited
- 16.2.10.1. Overview
- 16.2.10.2. Products
- 16.2.10.3. SWOT Analysis
- 16.2.10.4. Recent Developments
- 16.2.10.5. Financials (Based on Availability)
- 16.2.1 Accenture PLC
List of Figures
- Figure 1: Global US Healthcare BPO Industry Revenue Breakdown (Million, %) by Region 2024 & 2032
- Figure 2: United states US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 3: United states US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 4: North America US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 5: North America US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 6: North America US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 7: North America US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 8: North America US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 9: North America US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 10: South America US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 11: South America US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 12: South America US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 13: South America US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 14: South America US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 15: South America US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 16: Europe US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 17: Europe US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 18: Europe US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 19: Europe US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 20: Europe US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 21: Europe US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 22: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 23: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 24: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 25: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 26: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 27: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 28: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 29: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 30: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 31: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 32: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 33: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
List of Tables
- Table 1: Global US Healthcare BPO Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 2: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 3: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 4: Global US Healthcare BPO Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 5: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 6: Northeast US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 7: Southeast US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 8: Midwest US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 9: Southwest US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 10: West US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 11: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 12: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 13: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 14: United States US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 15: Canada US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 16: Mexico US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 17: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 18: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 19: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 20: Brazil US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 21: Argentina US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 22: Rest of South America US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 23: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 24: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 25: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 26: United Kingdom US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 27: Germany US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 28: France US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 29: Italy US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 30: Spain US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 31: Russia US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 32: Benelux US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 33: Nordics US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 34: Rest of Europe US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 35: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 36: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 37: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 38: Turkey US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 39: Israel US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 40: GCC US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 41: North Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 42: South Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 43: Rest of Middle East & Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 44: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 45: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 46: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 47: China US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 48: India US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 49: Japan US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 50: South Korea US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 51: ASEAN US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 52: Oceania US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 53: Rest of Asia Pacific US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
Frequently Asked Questions
1. What is the projected Compound Annual Growth Rate (CAGR) of the US Healthcare BPO Industry?
The projected CAGR is approximately 8.11%.
2. Which companies are prominent players in the US Healthcare BPO Industry?
Key companies in the market include Accenture PLC, Cognizant, UnitedHealth Group Incorporated*List Not Exhaustive, GeBBs Healthcare Solutions, IBM Corporation, Sutherland Healthcare Solutions, Parexel International, IQVIA, Capgemini, Genpact Limited.
3. What are the main segments of the US Healthcare BPO Industry?
The market segments include Payer Service, Pharmaceutical Service.
4. Can you provide details about the market size?
The market size is estimated to be USD 133 Million as of 2022.
5. What are some drivers contributing to market growth?
Rapid Increase in Clinical Process Outsourcing (CPO); Increasing R&D in the Healthcare Industry.
6. What are the notable trends driving market growth?
Claims Management is Expected to Grow with High CAGR in the Forecast Period.
7. Are there any restraints impacting market growth?
Data Integrity and Confidentiality.
8. Can you provide examples of recent developments in the market?
May 2023: Atento, a major provider of customer relationship and business process outsourcing (CRM/BPO) services, reported that Frost & Sullivan recognized it as a leader in the Frost Radar for Customer Experience and Outsourcing services in Latin America for 2022.
9. What pricing options are available for accessing the report?
Pricing options include single-user, multi-user, and enterprise licenses priced at USD 3800, USD 4500, and USD 5800 respectively.
10. Is the market size provided in terms of value or volume?
The market size is provided in terms of value, measured in Million.
11. Are there any specific market keywords associated with the report?
Yes, the market keyword associated with the report is "US Healthcare BPO Industry," which aids in identifying and referencing the specific market segment covered.
12. How do I determine which pricing option suits my needs best?
The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.
13. Are there any additional resources or data provided in the US Healthcare BPO Industry report?
While the report offers comprehensive insights, it's advisable to review the specific contents or supplementary materials provided to ascertain if additional resources or data are available.
14. How can I stay updated on further developments or reports in the US Healthcare BPO Industry?
To stay informed about further developments, trends, and reports in the US Healthcare BPO Industry, consider subscribing to industry newsletters, following relevant companies and organizations, or regularly checking reputable industry news sources and publications.
Methodology
Step 1 - Identification of Relevant Samples Size from Population Database
Step 2 - Approaches for Defining Global Market Size (Value, Volume* & Price*)
Note*: In applicable scenarios
Step 3 - Data Sources
Primary Research
- Web Analytics
- Survey Reports
- Research Institute
- Latest Research Reports
- Opinion Leaders
Secondary Research
- Annual Reports
- White Paper
- Latest Press Release
- Industry Association
- Paid Database
- Investor Presentations
Step 4 - Data Triangulation
Involves using different sources of information in order to increase the validity of a study
These sources are likely to be stakeholders in a program - participants, other researchers, program staff, other community members, and so on.
Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market.
During the analysis stage, feedback from the stakeholder groups would be compared to determine areas of agreement as well as areas of divergence
